Mac Aid Our Team. Meet our Friendly Support and Admin Team

Jason

Owner and Director of Mac Aid, Jason is a lifelong Mac fanatic.

Since founding Mac Aid in April 2004, Jason has expanded the company in terms of staff and offerings to its current shape and form with its team of knowledgeable engineers and technicians, helpful office and salespeople and technical workshop.

Flying unpowered aircraft is Jason’s passion, so when you can’t find him in Mac Aid he will most likely be soaring through the skies. When his feet are on the ground, his best friend Gryff is usually by his side.

Jeffrey

Jeffrey joined Mac Aid as our Account Manager in 2020 after being a Mac Aid client for over 12 years.

Jeffrey is one of the original Melbourne Mac “desktop publishing” pioneers, having started his first design business in 1985. He spent the 90s freelancing, consulting and training around Melbourne as the technology matured and adoption accelerated.

Jeffrey likes to solve problems, and while he loves new toys, he’s also very focussed on creating economical, strategically sound IT solutions.

James

James joined our Team as a Senior Engineer in mid 2021.

He is a lifelong IT enthusiast with many qualifications under his belt and has worked as an IT executive across many fields, including corporate, education, SMBs.

James always goes out of his way to help others and is a very passionate advocate for mental health. In his spare time, he loves to tour the Great Ocean Road, he is well known for his hobby of making amazing scented candles and is the proud owner of a mischievous cat named Leo.

Paul

Paul became part of the team in early 2019. He enjoys tinkering out the back, making sure everything fits back together and works flawlessly.

Paul spends his weekends with his beautiful family, watching his sons play hockey and when he’s not being a supportive father, he is an avid gamer.

He may be quiet, but he certainly knows his stuff!

So, if you ever need a helping hand, Paul is your man.

Sean

Sean joined the team in 2012 and is Mac Aid’s Senior Network Engineer. He designs, implements and maintains network systems as well as providing high level technical support to clients.

When not tinkering with high level network systems, you’ll find Sean talking long walks, watching the sunrise with his best friend Amaya at his side.

Lee

Lee started at Mac Aid in July 2022 as a Junior Technician. She has a background in engineering and purchasing, and loves the constant learning and problem solving that IT offers.

As an avid gamer, Lee enjoys building her own gaming rigs. In her spare time she loves to spend her time with her cat, gaming, reading, and playing capture the flag. Lee has a family with three kids. They will often be found practicing kickboxing and Ninja Parc together.

Eleni

Eleni joined us in mid 2019. Chances are, she’s the first smiling face you see when you enter the office. When she’s not behind her computer, you can find Eleni making herself yet another cup of coffee.

In her spare time, she enjoys reading and sipping a glass of wine with friends.

Have a chat with her in order to work out how best to go about your issues.

Wendy

Wendy is the ultimate super woman, juggling both her roll as the Mac Aid Financial Controller and a dedicated mother to two kids. She spends her spare time designing costumes for her kids calisthenics competitions and being part of several school committees.

Wendy has worked in customer service, for 20+ years, prior to joining Jason in assisting with the running of Mac Aid in 2004.

Sharyn

Sharyn joined the Mac Aid team in 2022, taking on the part-time Customer Service and Marketing role. She has a background in small business marketing and baking custom made cakes.

Out of the office, you will find Sharyn in her ceramic studio sculpting figures and flowers. She also loves spending time with her husband and two kids, discovering Melbourne’s fabulous eating spots and socialising with friends.

Gryff

Front of house supervisor and energetic greeter, Gryff is the mascot of Mac Aid. Dressed resplendently in his colourful bow ties, and will always be happy to see you.

Gryff takes his role of Mac Aid’s mental health officer seriously, and instinctively knows when to drop by for a back scratch or pat. On his time off, Gryff will indulge in an occasional zoomie, lots of naps, and plenty of walks with his humans.

Our Team – Draft