It is common after a new iOS update for older model iPhones to become a little sluggish. Here are four tips to getting your iPhone running up to speed again.

1. Reboot your iPhone

Sometimes a simple Reboot is the key to improving your iPhone’s performance. You can easily Reboot your iPhone by holding down the Home button and Power/Lock button at the same time. Keep holding these down and your iPhone screen will turn off. Once the device turns back on and you see the Apple Symbol, release the hold.

 

2. Turn on Reduce Motion

The new iOS update is full of fancy animations that older models can’t handle as well. You might have noticed these animations when opening and closing applications, as well other more subtle animations to describe the apparent movement of your icons and wallpaper. Luckily, Apple has incorporated a Setting to reduce these features, hopefully speeding things up for you.

To turn on Reduce Motion open up Settings and choose General. Go to Accessibility then Reduce Motion and turn this feature ON.

3. Change your background refresh settings

Many apps will ask you to allow them to refresh in the Background. Often when you’re eager to try a new app you might quickly tap OK without much thought but later find your phone running slow and its battery draining quickly. So every now and then, it is a good idea to tweak your settings to make sure you only have this operating for the apps you really want. A common battery-eating application is the Facebook app, which you may find has been refreshing in the background and accessing your location constantly, slowing down your device and draining your battery and data.

You can adjust which apps can refresh in the background by going into Settings and choosing General. Scroll down and select Background App Refresh. In this menu you can opt to turn off Background App Refresh for all applications or individually switch it on for the apps you choose.

4. Change your location settings

To change the location settings of your apps, and choose which apps and when can access your location go to Settings and choose Privacy, then Location Services. From here you again turn off Location services for all Applications, or more likely (especially if you use navigational applications, such as Apple or Google Maps) choose individually which apps can access your location. You can also decide whether you would like the app to access your location While Using the application or Always, in the background.

Images: Ally Kazmucha/The App Factor

This week two new ransomware attacks have been detected, affecting both Mac and PC users. Ransomware has been a popular criminal business model targeting Windows users for while now, but a new ransomware, called KeRanger, is the first to specifically target Mac OS X machines. Meanwhile, in the world of Windows, PETYA, is a new and well-disguised ransomware affecting many unsuspecting victims.

What is ransomware?

Ransomware is a kind of a malware which imposes a lockout, preventing you from being able to use your computer until you pay a ransom or risk having your data completely wiped after the lockout period.

Both KeRanger and PETYA give victims a lockout window before total data destruction, demanding a ransom of 1 bitcoin to be paid (approximately 560.23 AUD at the time of writing).

Petya or Petrwrap Ransomware attack

Am I at risk?

Mac Users

The KeRanger malware was first discovered in rogue versions of Transmission, a popular BitTorrent client. Shortly after the discovery, Transmission requested all users running the version immediately upgrade or delete their copy, in case they have downloaded a malware-infected file.The attack is another demonstration of the risks involved with peer to peer file sharing, such as bit torrent. Whilst this particular attack has been limited to the Transmission bit torrent client, it is now not so hard to expect that future attacks may be spread through other file and email methods.

For Mac users, now is the time to be more vigilant about opening email attachments and website downloads.

PC Users

For those of you on PC, although ransomware is not new, it is now hiding in otherwise legitimate places! The nasty new ransomware, PETYA had been found disguised in an email disguised as a Job Applicant’s CV. The email links to a Dropbox folder containing the applicant’s ‘Curriculum Vitae’ which instead downloads the malicious file.

 

petya_figure1

PETYA warning screen. Source: TrendMicro

What can I do about it?

Back up, back up, back up! The only foolproof defence against these attacks is a regular offline backup. This means a back up that is not constantly connected to your computer.
If you are unsure if you have this in place, or need help setting up an offline back, please feel free get in touch.

For our clients with a Mac Aid Monitoring service, a report will be received if you have been affected by ransomware so that it can be resolved as soon as possible.

In case you missed Apple’s launch last week, here’s a recap of their new Autumn range.

 

Apple Watch

Since the announcement last week, Apple has dropped the price of their Apple Watch. You can now grab an Apple Watch Sport from $429 for the 38mm model or $499 for the 42mm model.

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Apple has also increased the personalisation of the Watch, with the release of a new range of bands. You can use their interactive gallery to personalise your look here.

iPad Pro 9.7″

When Apple announced the iPad Pro last year many were excited to try out the new Apple Pencil and larger work space. For those, however, who may have been deterred by the massive 12.9” inch size of the original iPad Pro, Apple has just released a new 9.7” model.
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The new 9.7” iPad Pro is the same size as an iPad Air, features the same A9X chip as the original iPad Pro with a superior 12.7 mega pixel camera.
Orders for the iPad Pro 9.7” are now open and will be available from the 31st of March, starting at $899 for the 32GB model.

iPhone SE

Just when it seemed phones were getting bigger and bigger each year, Apple took a step back and released a new 4” iPhone. Featuring the same screen size as the iPhone 5 and the brains of an iPhone 6, users of iPhone 5 and 5s can now upgrade their phone without having to switch to a larger model.
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The new iPhone SE starts at $679 and will be available from March 31st.

 

iOS 9.3

The new operating system for iPhones and iPads is now available for download. Featuring Night Shift mode, a new Notes app and enhancements for Apple News and CarPlay you can install the free update now by going to Settings > General > Software Update.
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With the release of the new iOS 9.3 operating system, many users were stumped to remember their Apple ID password after the update. 

 

Screen Shot 2016-03-24 at 1.13.16 pm

 

Luckily, there’s a simple, yet a little known way to retrieve and reset your password. All you need to do is head to http://iforgot.apple.com

Once you’ve arrived at Apple’s recovery page, just type in your Apple ID and you can choose to either answer your security questions or have reset instructions emailed to a recovery email address, if you have previously supplied one.

 

Screen Shot 2016-03-24 at 12.58.59 pm

For some of us, it’s not just the password we’ve forgotten, but also the ID itself! If this is the case, all you need to do is click on Forgot Apple ID? Here you’ll be prompted to enter your full name, email address and let Apple work it’s magic to find your Apple ID.

Looking for an extra level of security?

Apple has recently introduced a new 2-step authentication procedure for resetting you Apple ID password. This added security means in order to reset your password you will need a Recovery Key or a second device (such as an iPhone) to verify your authentication. You can set up your Two-Step Verification by signing in to your Apple ID account at: https://appleid.apple.com
 
 
Please Note: There are some extreme cases where the email happens to be no longer used, or the Apple ID just refuses to reset.
In these cases, it is best to call Apple directly.

This week a new ransomware has been detected, affecting some Mac users. Ransomware has been a popular criminal business model targeting Windows users for while now, but this new ransomware, called KeRanger, is the first to specifically target Mac OS X machines.

What is ransomware?

Ransomware is a kind of a malware which imposes a lockout, preventing you from being able to use your computer until you pay a ransom or risk having your data completely wiped after the lockout period.

The KeRanger malware waits dormant in affected machines for 3 days before requesting the ransom. KeRanger then gives victims a 72-hour lockout window before total data destruction, unless a ransom of 1 bitcoin is paid (approximately 552.41 AUD at the time of writing).

Am I at risk?

The KeRanger malware was first discovered in rogue versions of Transmission, a popular BitTorrent client. Shortly after the discovery, Transmission requested all users running the version immediately upgrade or delete their copy, in case they have downloaded a malware-infected file.

The attack is another demonstration of the risks involved with peer to peer file sharing, such as bit torrent. Whilst this particular attack has been limited to the Transmission bit torrent client, it is now not so hard to expect that future attacks may be spread through other file and email methods.

For Mac users, now is the time to be more vigilant about opening email attachments and website downloads.

What can I do about it?

The only foolproof defence against these attacks is a regular offline backup. This means a back up that is not constantly connected to your Mac.
If you are unsure if you have this is place, or need help setting up an offline back, please feel free get in touch.

For our clients with a Mac Aid Monitoring service, a report will be received if you have been affected by the KeRanger ransomware so that it can be resolved as soon as possible.