At Mac Aid, we are not just a Mac repair shop, we offer a wider range of Mac and IT services. We tailor each IT solution to each individual and unique business. From software help to wi-fi repairs and, everything in between. Simply give us a call before it gets too much.
IT Solutions
Do you have all the technology but not sure how it all goes together?
Have you had problems that you simply guessed your way through?
Do you have things in place, but not sure if it is working to its maximum capability?
With Mac Aid, we can put your mind at ease by implementing the right plan for you, allowing you to focus on your business.
IT Strategy
Will your current IT services and support will help with growth and expansion of your business?
IT Strategy is all about planning for the future and not reacting to the changes as they come along.
Business Software Solutions
Are you running on the best and latest software that is available for your Mac or Windows computers?
Knowing what can improve your productivity can be a tricky exercise.
Stop the confusion and minimise your expenses, contact Mac Aid.
Procurement
What do you need to buy? Will it be easy to integrate into your existing network?
A consultation with Mac Aid will provide you with the right solution. No second guessing.
We can also implement and test your new asset to ensure that it works perfectly.
Networking
When was the last time you reviewed your network security?
Running your own business often means that certain tasks get forgotten. With Mac Aid at your side, we can review and improve your IT network’s performance, security and reliability.
Servers
How will a server improve your business?
Finding the right server can be tricky and implementing one without the know-how can fail and incur extra costs. Mac Aid will ensure that you are off to a great start.
Data Backup
Do you have an active and effective backup plan?
Losing valuable data can be extremely stressful, especially when there are deadlines to meet. To avoid the stress, we can set up a scheduled backup plan, to ensure that there are always copies of your work.
Technical Support
Making your life easier
These days running a successful business requires fully functional technology. Without this, productivity amongst staff can decrease resulting from slower machines and temporary workarounds.
With our full range of quality support, our technicians and engineers will ensure that you receive everything that you need to keep your business moving. Read through for a quick summary of each component.
Troubleshooting
We all know how stressful and time consuming it can be when there is a problem with one of your machines. This often leads to frustration, stress and not to mention losing valuable work time.
That is why Mac Aid has several options available to help solve your issues:
Onsite
Are there several machines that require support in one go? Or just the one at a time?
Maybe struggling to connect to that printer?
Regardless of the issues, Mac Aid can come to you and get you back online sooner.
Remote Access
Do you have a software issue?
Is there a good internet connection?
Remote access to your machine is a great way if you having issues with the software on your machine.
In-House
Need to upgrade your RAM?
Purchased a new machine?
In-House jobs are great for when the issue needs our technicians to repair hardware or requires waiting time.
Preventative Maintenance
& Monitoring
Preventative Maintenance & Monitoring is a great way to keep you focused on your business without the stress of dealing with machine errors or breakdowns. Mac Aid can identify and fix issues before it causes havoc on your systems.
Data Recovery
We practically live our lives on our computers and in most cases, our lives simply stop when our technology doesn’t work. If you don’t have a backup in place to retrieve your work, then the next best solution is data recovery.
