Mac Aid Reviews
What people are saying about Mac Aid
– Richard Sellies from Scooter
“Mac Aid has been invaluable in helping us transition to modern workplace practices, seamlessly moving our server infrastructure to Dropbox and keeping our software up to date. Their expertise ensured a smooth migration, implementing best practices that have significantly improved our workflow and efficiency. The level of professional technical support they provide is outstanding—quick to respond, highly knowledgeable, and always ready to assist. Their team is not only skilled but also approachable and easy to communicate with, making every interaction effortless. We truly appreciate their willingness to help and highly recommend Mac Aid to any business looking for reliable IT support.”
– Scott Ward from Visual Domain
“At Visual Domain, we have massive amounts of data and demand high performance. Mac Aid has been fantastic, guiding us in choosing top-tier Windows machines, rolling out robust server infrastructure, implementing backup and archive systems, all the while keeping our systems up to date and security always airtight. But what really sets Mac Aid apart is their team. They’re not just IT wizards; they’re personable, reliable, and genuinely great to work with. Real, knowledgeable people who take the time to understand our needs and find the best solutions. If you're a small to medium-sized business with big IT requirements like us, I can't recommend MacAid highly enough. They keep our systems running smoothly so we can focus on what we do best.”
– Jacqui from Adam Construction
“I just wanted to say thank you so much again for coming out on Wednesday and saving the day!! Your service and expertise were brilliant and very much appreciated that you managed to fit us in on the day!!”
– Carly Dalton
“I have used Mac Aid as computer support for my small business for the last three years. I have nothing but the highest of praise for this company and their staff. The Mac Aid team are professional, competent and most of all friendly to deal with. They have solved any issues I have had with my Mac set up, promptly and efficiently. I would not hesitate to recommend them to any business wanting professional technical support.”
– Trent from BSGM
“From the beginning of our relationship with Mac Aid, Jason was quite conscious of explaining what he can deliver and the time frame in which it is delivered. As I’m quite a competent Mac support person myself I do 90% of the desktop support. Mac Aid’s response times are excellent considering we do not pay for a dedicated support contract with specified response times. Mac Aid are very good at evaluating any support issues and impact on users, and respond accordingly whether onsite, in person, or supporting via remote access.”
– Rohan from Rojay
“Great company that knows Apple gear inside out. Chat to Jason and let him cure your IT headaches.”
– Michael Dore-Smith from Visual Thing
“Mac Aid has been a vital part of our team for the past 7 years. From the very first meeting we knew that they would be the right fit for our studio as they were able to provide a bespoke solution to our IT support and hardware needs and have always delivered and often exceeded expectations. They have a clear understanding of our specific requirements and have seamlessly and effortlessly implemented and maintained our Synology servers, network, DropBox integration and software licensing. The Mac Aid team are professional, people focused, extremely pro-active and knowledgeable, easily reachable and approachable and always keeping our best interests top of mind. I would not hesitate to recommend Mac Aid to any studio looking for comprehensive and highly reliable IT support.”
– Danielle Moeller from Town Square
“Mac Aid has been a fabulous IT partner to Town Square for over 14 years. They provide invaluable support in shaping our IT strategy, ensuring our IT support costs are predictable through a managed service agreement they tailored to our specific business needs, helping to maintain an efficient and economical hardware fleet, managing software licensing, improving our security practices, and generally ‘having our back’ in IT terms. We consider Mac Aid a broader part of our Town Square family.”